Job Posting: Client Care Coordinator

We are currently accepting applications. 

Our Team Environment

At Champaign Counseling, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. We strive to make wellness a down to earth practice. Our vision is to eliminate mental health stigma by creating awareness of, appreciation for, and acceptance of mental health self-care. We are a fun, dynamic, and collaborative team who values working together to help to improve the health and wellness of our communities.


Bachelor degree in social work, psychology or a mental health-related field. 

Available to work up to 20 hours per week. 

A solid understanding of mental health, wellness, and illness.

Preference Given to Candidates Who: 

▪ Have prior experience in a private practice setting. 

▪ Have prior experience with marketing.


Office Culture at Champaign Counseling

  • We value our people. Each person at Champaign Counseling is an integral part of the business

  • Always having fully stocked snacks and coffee (we love to keep our team full and caffeinated!)

  • Life happens. We promote work-life balance and encourage employees to take time for their families, their hobbies, and their personal self-care.

  • We never stop practicing good communication. Communication is complicated and is something we, as a team, are constantly working to improve.

  • A welcoming environment that values connection with each other.


Job Responsibilities Will Include:

  • Manage intake calls (answer phone and email, schedule intake  appointments with appropriate therapist, answer practice -related  questions) 
  • Coordinate with clinicians on filling their schedules 
  • Maintain client accounts
  • Work directly with insurance representatives on a broad spectrum of  benefit matters, verify insurance benefits
  • Market and assist clinicians with therapy groups, workshops, and  speaking engagement.
  • Collaborate with clinicians on Champaign Counseling’s Facebook page,  Instagram, and TIkTok.
  • Attend networking events as a representative of Champaign  Counseling.
  • Develop, manage, and update therapist directories for clinicians of  Champaign Counseling.


For more information or to apply, email [email protected] or call 217-203-2008.


“I define a leader as anyone who takes responsibility for finding the potential in people and processes.”

- Brene Brown

To learn more information about our internship program or to apply, please email [email protected] or call (217) 203-2008

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To sign up today, please follow this link.